Orders and Taxes
We accept payment with Visa, MasterCard, American Express and Discover Card.
All information you enter is processed using industry standard 128 bit SSL encryption.
All of our orders are processed through Paypal.
We are required to charge a sales tax of 8.875% on orders made in New York.
We ship all orders with UPS Ground or US Postal Service. We ship from New York. The order will ship within 2 business days of payment being processed. Orders made to addresses in the continental US should take 2-9 business days to deliver. Delivery to Alaska, Hawaii and locations outside the U.S. might take longer.
Once your order is shipped, you will receive a confirmation email with a tracking number. Shipping fees vary based on weight and location. If you cannot find your location in the shipping options, please email us at firstname.lastname@example.org.
Products may be returned for any reason within 14 days of delivery for a full refund of the purchase price minus the shipping fee. The purchaser is responsible for shipping the product back to us. The items must be returned in original unused condition.
For information on making a return, please email to email@example.com and enter “Return” and your order number in the subject line.
If you think your item is damaged, you must email firstname.lastname@example.org within 48 hours of delivery.
Prices on MONOSQUARE are subject to change without notice. We maintain the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders that we believe the customer has violated applicable laws, and orders that we believe are harmful to MONOSQUARE.